Privacy Policy

Placeholder policy. This is draft content to be reviewed and finalized by Prime Cell before launch. It does not constitute legal advice.

1. Information we collect

When you submit a repair or SIM request, or place an order, we collect the details you provide — such as your name, phone number, email, device information, and (for shipped orders) your shipping address.

2. How we use your information

• To respond to repair and SIM card requests.
• To process, fulfill, and support your orders.
• To contact you about your request or purchase.

3. Payments

Payments are processed by our third-party payment provider. We do not store your full card details on our servers.

4. Sharing

We do not sell your personal information. We share it only with service providers needed to deliver our services (for example, payment processing, email delivery, and shipping), and where required by law.

5. Your choices

You may request access to, correction of, or deletion of your personal information by contacting us at hello@primecell.ca.

6. Contact

For privacy questions, email hello@primecell.ca.